At Feehy Rentals, we are committed to being transparent about how we handle your data when you use our equipment rental services in Akuressa.

1. Information We Collect

When you visit our website, we use Google Analytics 4 (GA4) to understand how you interact with our site and improve your experience. We automatically track:

• Page Views: Which pages you visit, page titles, and URLs
• User Interactions: Clicks on buttons, links, and navigation elements
• WhatsApp Button Clicks: When you click "Chat on WhatsApp" buttons (including button location and text)
• Phone & Email Clicks: When you click on our phone number (074 2969 294) or email address (rent@feehy.lk)
• File Downloads: When you download our rental agreement PDF or other documents
• External Links: When you click links to Google Maps or other external websites
• FAQ Interactions: Which frequently asked questions you expand or collapse
• Scroll Depth: How far you scroll down each page (measured at 25%, 50%, 75%, 90%, and 100%)
• Time on Page: How long you spend actively viewing each page
• Device Information: Your browser type, device type, screen resolution, and operating system
• General Location: Your approximate geographic location (city/country level, not precise GPS)

Important: We do NOT collect:

• Your name, unless you voluntarily provide it via WhatsApp
• Your exact physical address or GPS coordinates
• Credit card or payment information (we accept cash only)
• Passwords or login credentials (our site has no login system)

2. WhatsApp Communication

When you click our "Chat on WhatsApp" buttons, you are redirected to WhatsApp's platform (wa.me). We track that you clicked the button for analytics purposes, but the actual conversation happens directly on WhatsApp's platform, which is governed by WhatsApp's Privacy Policy.

We only see your phone number and name if you choose to send us a message to book a rental. Your booking information (name, phone number, rental dates, ID details, and deposit information) is stored securely and used only for rental management purposes.

3. Cookies & Tracking Technologies

We use "cookies" - small text files stored on your device - through Google Analytics to:

• Distinguish between new and returning visitors
• Remember your preferences during your visit
• Understand which pages are most popular
• Measure the effectiveness of our website

You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality. Learn more about how Google uses cookies .

4. How We Use Your Data

We use the collected information to:

• Improve Our Website: Identify which pages need improvement and what content is most helpful
• Understand User Behavior: See how customers navigate our booking process
• Optimize Marketing: Understand which promotional efforts bring customers to our site
• Measure Conversions: Track how many visitors contact us via WhatsApp (lead generation)
• Enhance User Experience: Make our site faster, easier to use, and more informative

We do NOT:

• Sell your data to third parties
• Share your personal information with advertisers
• Use your data for purposes other than improving our rental service
• Track you across other websites (we only track activity on rent.feehy.lk)

5. Third-Party Services

We use the following third-party services:

• Google Analytics 4: For website analytics and user behavior tracking (Google Privacy Policy)
• WhatsApp (Meta): For customer communication and booking requests (WhatsApp Privacy Policy)
• Google Maps: For displaying our rental location (Google Privacy Policy)
• Google Fonts: For website typography

6. Data Retention

Google Analytics data is retained for 14 months by default, after which it is automatically deleted. Booking information collected via WhatsApp is retained for the duration of your rental period plus 1 year for record-keeping purposes.

7. Your Rights

You have the right to:

• Opt-Out: Use browser extensions like "Google Analytics Opt-out Browser Add-on" to prevent tracking
• Delete Cookies: Clear your browser cookies at any time
• Request Information: Ask us what data we have about you (contact us via WhatsApp)
• Data Deletion: Request deletion of your booking information after rental completion

8. Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 18. Renters must present valid government-issued ID.

9. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have any questions about your privacy or how we handle your data, please contact us:

• WhatsApp: 074 2969 294
• Email: rent@feehy.lk
• Location: Paraduwa, Akuressa 81400, Sri Lanka